24/7 Player Support

Golden Lounge casino maintains a 24 hour 7 days per week call centre to handle all email and telephone queries.

No matter how big or small your query may be, our aim is to provide the best online casino customer service. Our dedicated Player Support team are highly trained to deal with queries quickly and efficiently and we have a number of ways that you can contact them.

Before you contact us, you may find the answer to your question in our casino FAQ. You can check them out here.

Here's how to contact us:

Live Help

Our live chat service allows you to message our player support team directly, without the need to download any software. Click here to chat directly with our in-house team.

E-mail

You can contact us by email on support@goldenlounge.com.

Telphone Numbers

• UK (Free Phone): 0808 180 3232
• Australia (Free Phone): 1800 234 060
• Canada (Free Phone): 1866 9020499
• Germany (Free Phone): 0800 0005139
• Japan (Free Phone): 0800 0005139
• Netherlands (Free Phone): 0800 949 4618
• Rest of the world: +350 20059759
• Fax: +350 20047408

Fax

Should you wish to fax your identification documents, or anything else for that matter, the number you need is below:

• Fax: +350 20047408