Banking

Cashin Policy

Our aim is to process and pay your cashin request as quickly as possible. In doing so, we will take account of any pre withdrawal restrictions that may apply, and will also adhere to the requirements of the Financial Action Task Force on Money Laundering.

Where relevant and as far as possible, your withdrawal will be paid back to the same payment option(s) and account(s) you have previously used, up to the value of your deposits. Any remaining balances will be paid to the payment option of your choice. Withdrawals may reflect as a single payment or in increments, depending on the payment option and withdrawal rules/requirements. Players who have deposited via MasterCard shall receive their cash-ins by Wire-Transfer or by Cheque.

Please note: In the case of withdrawal's made for the first time, large withdrawal's and changes made to payment options, we may take additional security measures to ensure that you are the rightful recipient of your funds. These measures are in place to protect your money and your privacy and may result in slight delays. The minimum withdrawal amount is: £/$/€50 (in your selected currency). We apologize for any inconvenience this may cause.

You can reverse a withdrawal back to your gaming account within 48 hours after you've requested your original withdrawal. Simply click the REVERSE WITHDRAWAL TAB. Your withdrawal will only be sent to our processing department after the reverse withdrawal period has elapsed. If the Player provides incorrect or misleading registration information any withdraw requests will return to the Player’s casino balance within 14 days. Golden Lounge Limited reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions.

Bonuses may be Cashed Out only after all Bonus Policy requirements have been satisfied.

Disclaimer

The personal details I have provided are correct and I accept that incorrect details entered may result in my payment being delayed, lost or sent to an account not in my control. A cancellation charge may be levied if my payment is made incorrectly due to my payment details being inaccurately provided.

GENERAL TERMS & CONDITIONS

By submitting your cashin request, you:

Confirm that online gambling is lawful in your jurisdiction and that you are of lawful age to participate in such activities in your jurisdiction.
Confirm that you are the true owner of this casino account
Confirm that you have read and understood the casino terms and conditions and acknowledge that should these terms and conditions conflict with any of the aforementioned casino terms and conditions, these conditions shall prevail.
Confirm that you have not used any fraudulent means to obtain the payment being processed. In other words, all information provided during the registration process with the casino is true and correct and that you have not interfered technically in any manner whatsoever with the casino software, manipulated the same or used it in any manner outside of the immediately apparent functionality thereof.
Acknowledge that should you be in breach of any of the foregoing warranties, the casino shall not be obliged to make payment of the cashin requested.
We reserve the right to send a payment to you using a method other than the one requested by you.

Privacy

Information captured and stored using this site will only be used to make payments to you. It will not be used to send marketing material to you. Email addresses are only captured on this site where your email address is required in order to make a payment (e.g. Click2Pay).

Withdraw by cheque

Cheques can be sent by post or by courier only to the address registered in your Golden Lounge account. Ordinary mail and Courier fees will depend on your account currency and are deducted from your withdraw amount.

Withdraw by bank transfer

Wire transfer fees will depend on your account currency and are deducted from your withdraw amount.

Support

For assistance regarding Golden Lounge, please click here to contact us